The funds of SUPERFLUIDITY customers are completely separated from the company's operating funds and are kept in separate bank accounts. Our company can only transfer funds for trading purposes under the authorization of the customer, and no one or organization can withdraw funds from the client's trading account. We also designated an international accounting consultant company for external auditing, and strictly implemented the high-level guidelines of the regulatory agencies on the “customer funds use” and “funding sufficient” regulations.
SUPERFLUIDITY designates the top international bank as the client fund trust bank. The client funds received by SUPERFLUIDITY will be deposited into the bank's independent client fund trust account on the day of receipt of the funds or before the next business day,and a series of internal control measures will be established to Maintain customer funds security.
• Customer deposits and withdrawals need to be approved by different ranks according to the amount of money required.
• Maintain the company's cash flow to the customer's ratio of 1 to 1
• Customer transaction settlement funds are independently deposited, daily reconciliation
In order to allow customers to trade securely, SUPERFLUIDITY provides customers with “no negative balance guarantee”, that is, there will be no negative balances in the customer account, and no additional arrears will be incurred to ensure that the maximum potential loss is the deposited funds. The risk is strictly controlled within the acceptable range.
*Note: No negative balance guarantee does not apply to all customers.
SUPERFLUIDITY strictly protects the user's private information. Without the consent of the customer, SUPERFLUIDITY will not disclose your personal information, account information and transaction information to any third party company, organization or individual (except as otherwise provided by laws and regulations).